Service Center Metals Mission
Service Center Metals will dedicate 100% of our resources to support our service center and extrusion log customers. We will set the benchmark for safety, customer service, product quality and operational efficiency as a supplier to our customers.
A Brief History of Service Center Metals
Service Center Metals was founded in 2002 by Scott Kelley (current CEO), Randy Weis and Chip Dollins, three former Reynolds Metals Co. executives. Unlike bigger competitors, the company deals exclusively with service centers, which resell the products to manufacturers. “It was a unique concept, and we wanted to make sure our customers understood our commitment to their industry,” Kelley says. Company executives Kelley, Dollins and Weis went nearly 17 months without a paycheck when the company was starting up.
Service Center Metals is located in Prince George, VA. It started its operations in July 2003. Its initial investment of $20M was a collaboration of its investors, bank, and loans extended by the Virginia Small Business Financing Authority. To launch the company, the three founders began raising money a week before 9/11. Economic ripple effects from the terrorist attack slowed down the financing process. “We got to the point where we had to make a decision whether to continue or go back into the work force,” Kelley says.
They stuck it out and shipped their first product in 2003. By 2006 things were looking good; the company doubled the size of its plant and tripled capacity with a $25 million expansion.
The company hit a rough patch in 2008 during the Great Recession, forcing the company to cut production jobs. The company bounced back and was able to hire back its full crew of workers by the next summer.
In the years since, SCM has enjoyed strong and steady growth. In 2013 the company celebrated both ten years of production and over 600 million pounds of customer shipments. In 2014, the company started down the path of vertical integration with the start-up of the first phase of its Compact Remelt Plant. In early 2017, Phase 2 of the Compact Remelt Plant will start production. This will give SCM the ability to not only produce all of its own billet needs, but also provide a new revenue stream for the company through billet sales to other extruders.
Today, SCM employs nearly 225 employees with annual revenue in excess of $200,000,000. Geographically, it ships to US and Canadian markets. SCM remains a privately held company, with both of its plants located in Prince George, Virginia. It has been ISO-9001 certified since 2005.
In 2005, the company received the Ernst & Young Entrepreneur of the Year Award. It was honored as a Virginia Chamber “Fantastic 50” winner in 2008. And in 2012, Service Center Metals received a Resilience Award for manufacturers from the Initiative for Business in Society at the University of Virginia’s Darden School of Business. The awards recognize companies that have shown resilience in economically depressed areas of the state.